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De Soi RESERVE

De Soi "Reserve", signifies our pinnacle selection of premium products. Crafted with a unique blend of the finest ingredients including black currant, tart cherry, and vanilla, Purple Lune is our richest and most densely layered flavor profile to date. Its full-bodied nature promises a truly luxurious experience, inviting you to celebrate the art of apéro, with abundance.

Subscription Management via SMS

Need to modify your upcoming order? Just text us!

With SMS Concierge, we're making it easier than ever for you to manage your subscriptions through a simple text.

Get order updates

Skip or delay your next order

Add or swap products

Connect with a team member

How it works

To connect with our SMS Concierge, make sure to opt in to SMS on your account page or at checkout. Once you’re set up, you can manage everything from your phone.

We’ll text to remind you when your next order is about to ship, and to make sure you have everything you need. You, however, can text us MENU at any hour of any day to make the following changes:

1. Change next delivery date

2. Update blling info

3. Update shipping address

4. Add an extra item

5. Manage subscriptions online

Frequently Asked Questions

WHAT NUMBER DO I TEXT?

You can text ‘Menu’ to 844-430-1630 and our SMS Concierge will walk you through your options.

Do I have to pay for this?

No, but carrier fees may apply. Check with your carrier’s SMS fees to learn more.

How do I make changes to an upcoming subscription order?

Text ‘MENU’ and we'll send you options to either skip or delay your order or click through to your portal to update it in other ways. Please note: We strongly recommend making these updates a few days before the next charge date, so that the system can apply them in time for your upcoming shipment.

How can I opt out?

Text STOP to stop receiving texts; Text MENU at any time to continue receiving texts

Why does it keep saying it doesn't know what I'm saying?

Our bot is pretty sharp but it doesn’t know too many keywords just yet. Please refer to the keywords at the top of this page for help with that (although Modify Order is always a good place to start). If you need help otherwise, email us at info@drinkdesoi.com.

Are my texts being read by a human?

No, they are being answered by a bot; however, if there are any messages our bot can't understand, they are automatically escalated to our customer service team to assist.

Are my texts being logged and saved somewhere?

Yes. They are being saved to a local, secure database.

Will I receive marketing texts?

Subscription texts are different than marketing texts, so don’t worry! You won’t receive marketing texts unless you have previously opted-in to those.