Need to modify your upcoming order? Just text us!
With SMS Concierge, we're making it easier than ever for you to manage your subscriptions through a simple text.
Get order updates
Skip or delay your next order
Add or swap products
Connect with a team member
How it works
To connect with our SMS Concierge, make sure to opt in to SMS on your account page or at checkout. Once you’re set up, you can manage everything from your phone.
We’ll text to remind you when your next order is about to ship, and to make sure you have everything you need. You, however, can text us these commands at any hour of any day:
Start: Enroll to receive SMS messages
Stop: Unenroll from receiving SMS messages
Help: Contact customer support for help
Info: Get information about upcoming order
Modify Order / Modify: Modify upcoming order
Skip Order / Skip: Skip upcoming order
End Subscription / Cancel: Cancel subscription
Reactivate: Reactive subscription